FAQ

  • What is Toddle?
  • Are your products safe for infants?
  • What makes Toddle different from other skincare brands?
  • Why is microbiome health important for my child’s skin?
  • What is the science behind using prebiotics, probiotics, and postbiotics in skin care?
  • Do your products contain parabens, sulfates, or phthalates?
  • Are Toddle products for sensitive skin?
  • Are your products hypoallergenic?
  • Are Toddle products fragrance-free?
  • Are your products vegan and cruelty-free?
  • Do your products contain preservatives?
  • Is Toddle packaging recyclable?
  • Do your products contain nut-based ingredients?
  • How do prebiotics, probiotics, and postbiotics in your products help with skin health?
  • What’s the shelf life of Toddle products?
  • Can I use Toddle sunscreen and lotion together?
  • What should I do if my child accidentally ingests the product?
  • How should I store Toddle products for maximum shelf life?
  • Are your products free from synthetic chemicals?
  • Do your products contain essential oils?
  • Are Toddle products non-comedogenic?
  • My child’s skin turned red after using your product, what should I do?
  • Does Toddle sunscreen leave a white cast on the skin?
  • How often should I reapply Toddle sunscreen?
  • Is Toddle sunscreen water-resistant?
  • Can I use Toddle sunscreen under makeup?
  • Does Toddle sunscreen have a strong smell?
  • Can I use Toddle sunscreen on my baby’s face?
  • Does Toddle sunscreen cause breakouts or clog pores?
  • Can Toddle sunscreen be used on children with a sunscreen allergy?
  • Does Toddle sunscreen contain oxybenzone or octinoxate?
  • Does Toddle sunscreen protect against UVA and UVB rays?
  • Why does my sunscreen separate in the bottle?
  • Can I use Toddle sunscreen on my child if they have eczema or rosacea?
  • Does Toddle sunscreen stain clothes?
  • What is causing the sunscreen to pill or rub off when applying?
  • How do I remove sunscreen residue from my child’s skin after swimming?
  • Why is dimethicone used in Toddle sunscreen?
  • My sunscreen exploded in the heat, why did this happen?
  • Does Toddle lotion help with eczema or dry skin?
  • Is Toddle lotion good for dry patches and rough skin?
  • Does Toddle lotion have a greasy or sticky feel?
  • How often should I apply Toddle lotion for best results?
  • Does Toddle lotion contain alcohol?
  • Does Toddle lotion contain dimethicone?
  • What is Toddle Body Wash & Shampoo?
  • What makes it different from other baby washes?
  • What are probiotics doing in a body wash?
  • Is it suitable for newborns?
  • Can it be used as a shampoo too?
  • What is it free from?
  • Is it safe for sensitive skin?
  • How do I use it?
  • Can adults use it too?
  • What sizes does it come in?
  • Where is it made?

General Product Questions

What is Toddle?

Toddle is a family-focused skincare brand designed to help support skin health with microbiome-friendly formulas. Our products are made with ingredients to help nourish and protect your child’s skin.

Are your products safe for infants?

Toddle products are Dermatologist- and pediatrician-approved. Toddle sunscreen is suitable for babies 6+ months, and Toddle lotion is suitable for babies 3+ months. For newborns, consult your pediatrician before use.

What makes Toddle different from other skincare brands?

Toddle ‘s products are formulated with prebiotics, probiotics, and postbiotics to help support the skin’s natural microbiome, which differs from most traditional skincare.

Why is microbiome health important for my child’s skin?

The skin’s microbiome is its natural defense system, helping to prevent irritation, dryness, and environmental damage. Toddle products help support this balance with prebiotics, probiotics, or postbiotics to help keep skin healthy, resilient, and hydrated.

What is the science behind using prebiotics, probiotics, and postbiotics in skin care?

There is exciting new research that shows that using pre, pro, and postbiotics in skincare can help improve the skin’s microbiome, which in turn can help improve the skin barrier leading to increased hydration and reduce inflammation.

Do your products contain parabens, sulfates, or phthalates?

No. Our formulas are made without parabens, sulfates, or phthalates.

Are Toddle products for sensitive skin?

Yes, all Toddle products are dermatologist-tested and formulated to be gentle enough for even the most sensitive skin. We use ingredients without harsh chemicals, synthetic fragrances, or common irritants.

Are your products hypoallergenic?

Our products are formulated to be gentle enough for sensitive skin and dermatologist-tested to minimize the risk of irritation.

Are Toddle products fragrance-free?

Our products are free from synthetic fragrances. Any scent comes naturally from our ingredients.

Are your products vegan and cruelty-free?

Yes. Toddle products are vegan and not tested on animals.

Do your products contain preservatives?

Yes, we use preservatives to maintain product integrity and prevent contamination. See each product label for details.

Is Toddle packaging recyclable?

Please check local recycling guidelines for specifics.

Do your products contain nut-based ingredients?

Toddle formulas are nut-free. Check the ingredient list and consult a doctor if your child has severe allergies.

How do prebiotics, probiotics, and postbiotics in your products help with skin health?

They help support the skin’s natural microbiome, which may help maintain balanced moisture levels and support a healthy-looking skin barrier.

What’s the shelf life of Toddle products?

Unopened products have a shelf life of up to 2 years. Once opened, we recommend using them within 12 months for best quality and performance.

Can I use Toddle sunscreen and lotion together?

Yes. Apply lotion first, allow it to absorb, then follow with sunscreen.

What should I do if my child accidentally ingests the product?

If a product is swallowed, consult a doctor or medical professional immediately.

How should I store Toddle products for maximum shelf life?

Store in a cool, dry place away from direct sunlight and extreme temperatures.

Are your products free from synthetic chemicals?

Toddle products are formulated using a blend of naturally derived and science-backed ingredients chosen for performance and skin compatibility.

Do your products contain essential oils?

No. Toddle formulas do not contain essential oils.

Are Toddle products non-comedogenic?

Toddle products are designed to be lightweight and suitable for sensitive skin. Individual responses may vary.  

My child’s skin turned red after using your product, what should I do?

Discontinue use and consult a pediatrician or dermatologist if irritation persists.

Sunscreen-Specific Questions

Does Toddle sunscreen leave a white cast on the skin?

Toddle sunscreen is designed to blend in easily. After allowing time to absorb, it typically leaves little to no visible white cast on most skin tones.

How often should I reapply Toddle sunscreen?

Reapply every 2 hours, or immediately after swimming or sweating,

Is Toddle sunscreen water-resistant?

Yes. It’s water- and sweat-resistant for up to 80 minutes.

Can I use Toddle sunscreen under makeup?

Yes. When applied to dry skin and allowed to absorb, it typically layers smoothly under makeup.

Does Toddle sunscreen have a strong smell?

No. It has a light scent from its ingredients and does not contain synthetic fragrances.

Can I use Toddle sunscreen on my baby’s face?

Toddle sunscreen is suitable for use on the face and body for babies 6+ months. Avoid the eye area and discontinue use if irritation occurs. For babies under 6 months, consult a pediatrician before use.

 

Does Toddle sunscreen cause breakouts or clog pores?

Toddle sunscreen is formulated to be non-comedogenic, meaning it is designed not to clog pores. Individual skin responses may vary. Discontinue use if breakouts occur.

Can Toddle sunscreen be used on children with a sunscreen allergy?

If your child has a history of reactions to sunscreen or known sensitivities, consult a dermatologist or pediatrician before use.

Does Toddle sunscreen contain oxybenzone or octinoxate?

No. Toddle sunscreen is formulated without oxybenzone and octinoxate.

Does Toddle sunscreen protect against UVA and UVB rays?

Yes. It is a broad-spectrum SPF 50 formula designed to help protect against both UVA and UVB rays.

Why does my sunscreen separate in the bottle?

Some separation can occur naturally. Shake well before use to re-mix the formula.

Can I use Toddle sunscreen on my child if they have eczema or rosacea?

Toddle sunscreen is formulated for sensitive skin and may be suitable for many skin types. If your child has eczema, rosacea, or another diagnosed skin condition, consult a dermatologist or pediatrician before use. Do not use it if your child has a known allergy to any ingredient.

Does Toddle sunscreen stain clothes?

Mineral sunscreens can sometimes leave residue on fabrics, especially lighter-colored clothing. Allow the sunscreen to fully absorb before dressing to minimize transfer.

What is causing the sunscreen to pill or rub off when applying?

Apply sunscreen to dry skin and allow it to absorb before layering other products.

How do I remove sunscreen residue from my child’s skin after swimming?

Use a gentle cleanser or baby wipe to remove excess sunscreen from the skin.

Why is dimethicone used in Toddle sunscreen?

Dimethicone helps create a smooth, protective feel on the skin and supports moisture retention. It is commonly used in products designed for sensitive skin.

My sunscreen exploded in the heat, why did this happen?

Exposure to high temperatures can cause expansion inside tubes. Store products in a cool place whenever possible.

Lotion-Specific Questions

Does Toddle lotion help with eczema or dry skin?

Toddle lotion is formulated to deeply moisturize and help support the skin barrier, making it a suitable choice for children with dry or sensitive skin. While not a medical treatment for eczema, it provides hydration and relief from dryness. Apply as needed for individual comfort.

Is Toddle lotion good for dry patches and rough skin?

It is formulated to help hydrate and soften dry or rough areas with ingredients like aloe vera and niacinamide.

Does Toddle lotion have a greasy or sticky feel?

No.  It absorbs quickly without feeling heavy or greasy.

How often should I apply Toddle lotion for best results?

Apply daily or whenever skin needs extra moisture. For best results, apply after bathing while skin is still slightly damp to help support moisture retention.

Does Toddle lotion contain alcohol?

The formula contains only fatty alcohols, such as cetyl alcohol, which help condition skin and are commonly used in products designed for sensitive skin.

Does Toddle lotion contain dimethicone?

Our lotion is formulated without dimethicone and is designed to help nourish and support skin comfort.

3:1 Wash -Specific Questions

What is Toddle Body Wash & Shampoo?

It's a gentle, sulphate-free cleanser designed for face, body, and hair. Enriched with probiotics, it cleanses without stripping the skin's natural moisture, helping to reinforce the skin's strength and resilience with every wash.

What makes it different from other baby washes?

Most body washes just clean. Toddle goes a step further by including probiotics that help support the skin's microbiome, the invisible ecosystem that plays a key role in keeping skin strong and resilient. It's a daily cleanse that works with the skin, not against it.

What are probiotics doing in a body wash?

Probiotics are beneficial microorganisms that help support the skin's natural defences. Daily washing and harsh ingredients can disrupt the skin's microbiome over time. The probiotics in Toddle Body Wash & Shampoo help reinforce that balance, so skin stays stronger after every cleanse rather than just temporarily clean.

Is it suitable for newborns?

It's suitable for babies aged 3 months and up. For very young newborns, we recommend consulting your paediatrician before introducing any new skincare product.

Can it be used as a shampoo too?

Yes, it's designed for face, body, and hair. The formula includes Guar Bean, which helps detangle and condition hair, leaving it soft and easy to manage after rinsing.

What is it free from?

It's free from sulphates, parabens, phthalates, and dyes. It's also vegan and cruelty-free, and naturally scented.

Is it safe for sensitive skin?

It's been approved by paediatricians and dermatologists and is formulated specifically with sensitive skin in mind. The sulphate-free, dye-free formula cleanses gently without the irritants that can aggravate reactive skin.

How do I use it?

Apply to wet skin and hair, lather gently, then rinse thoroughly with water. It can be used daily or as needed. Avoid the eye area.

Can adults use it too?

Absolutely. The formula is designed for the whole family, so you don't need a separate product for different ages.

What sizes does it come in?

It's available in 1.7 oz 3.4oz and 8 oz.

Where is it made?

Made in the USA.